Cookie Policy
This Cookie Policy explains how AcademyIO LLC ("AcademyIO," "we," "us," or "our") uses cookies, web beacons, tracking pixels, and similar technologies when you visit our website (www.academyio.com), register for continuing education courses, attend live webinars, or access on-demand professional learning resources.
We believe in transparency regarding how we collect and use your data. This policy details what cookies are, the specific cookies we utilize, why we use them, and how you can exercise full control over your cookie preferences at any time.
By continuing to browse our platform after being presented with our cookie notification, you agree to our use of cookies in accordance with the preferences you select.
Want to change your cookie settings?
You can customize, review, or withdraw your cookie choices at any time without affecting your ability to browse accredited courses or access purchased webinar materials.
Cookies We Use on AcademyIO
The table below classifies the specific first-party and third-party cookies active on our platform by purpose, provider, and retention lifespan.
Strictly Necessary Cookies
These cookies are indispensable for the core operation, security, and integrity of the AcademyIO platform. They enable critical features such as user authentication, cart persistence, checkout processing, and anti-fraud protections (e.g., Cloudflare Turnstile). Without these cookies, the services you request cannot be provided.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| _medusa_jwt | AcademyIO | Maintains your authenticated customer session and secure access to your webinar dashboard and certificates. | 7 days |
| _medusa_cart_id | AcademyIO | Preserves webinar registrations, course quantities, and checkout state throughout your browsing session. | 7 days |
| cf_clearance / __cf_bm | Cloudflare Turnstile | Protects user registration, login forms, and transaction endpoints against credential stuffing, brute-force, and automated bots. | Session / 1 year |
| academyio_cookie_consent | AcademyIO | Stores your explicit cookie consent and category choices. | 1 year |
Functional & Preference Cookies
These cookies remember choices you make while browsing to provide enhanced, personalized functionality. They allow us to recall your visual appearance mode (Dark/Light mode), video playback settings, and chosen regional settings.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| theme | AcademyIO | Persists your preferred interface display mode (Day or Night / Dark Mode). | 1 year |
| academyio_player_volume | AcademyIO | Remembers audio volume and playback speed preferences during webinar streaming. | 30 days |
Performance & Analytics Cookies
Analytics cookies collect aggregated, anonymous information about how visitors navigate and interact with AcademyIO. This data helps us monitor site performance, identify broken links, measure page load speeds, and refine course discovery for tax and financial professionals.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| _ga, _ga_* | Google Analytics 4 | Distinguishes unique users and measures anonymized usage statistics (pages visited, webinar duration, general geographical region). | 2 years |
| _gid | Google Analytics 4 | Stores and updates a unique value for each page visited to generate statistical reports. | 24 hours |
Marketing & Targeting Cookies
Marketing cookies help deliver relevant educational recommendations, measure the performance of our advertising campaigns, and ensure you do not see repetitive promotions. They track visits across websites to understand your professional interests.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| _fbp | Meta (Facebook) | Measures ad conversion efficacy and delivers targeted webinar recommendations on Meta platforms. | 90 days |
| _gcl_au | Google Ads | Used by Google AdSense and conversion tracking to understand campaign conversion efficiency. | 90 days |
2. Why Do We Use Cookies?
We use both session cookies (which expire once you close your web browser) and persistent cookies (which remain on your device until they expire or you delete them) for multiple purposes:
• To authenticate and verify customer accounts and protect attendees against fraudulent access.
• To preserve your shopping cart, selected webinar formats (Live, On-Demand, Bundle), and checkout progress.
• To remember your display preferences, including Dark Mode and audio player settings.
• To analyze visitor traffic, understand which webinar subjects are in highest demand, and optimize platform speed.
• To measure advertising attribution and deliver relevant educational course recommendations.
4. Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use, technological advancements, or regulatory requirements. When changes are published, we will revise the 'Last Updated' date at the top of this page.
We encourage you to review this Cookie Policy periodically to stay informed about our use of cookies and related technologies.
5. Contact Information
If you have questions, comments, or concerns about our use of cookies or this Cookie Policy, please reach out to our Data Privacy Officer at:
AcademyIO LLC Attn: Privacy & Compliance Office Email: privacy@academyio.com Website: https://www.academyio.com
For more details on how AcademyIO safeguards personal data and respects user rights, please review our Privacy Policy and Terms & Conditions.